OrdivaQR
Start Free

Live orders board

After onboarding, staff run service from the Orders board on the dashboard — every ticket shows the exact spot so you know where to serve.

  1. 1Open the Orders board

    Sign in and go to the dashboard home (Orders). Each card shows the spot label, order type, line items, notes, total and time. New tickets land here when a guest scans a spot QR and places an order.

    Orders board
    ActiveNewPreparingReady
    Table 12
    Grilled sea bass ×1
    new
    Accept
    Room 214
    Club sandwich ×2
    preparing
    Mark ready
    1Filter active tickets2Spot + items on each card3Advance status with one tap

  2. 2Advance the status

    Move every order forward one step: Accept → Start preparing → Mark ready → Mark delivered. Use filters (Active, New, Preparing, Ready, Delivered, All) to focus the kitchen or floor. Accepted tickets stay inside Active until delivered or canceled.

  3. 3Cancel when needed

    Cancel is available until an order is delivered. Confirm before canceling. Guests pay at the venue today — OrdivaQR does not charge guest cards — so settle any payment offline if needed.

  4. 4Stay live

    Keep the Orders tab open. New orders play a short chime and refresh via realtime (with a 15-second backup poll). Use Refresh if the network blips. Switch venues from the dashboard venue picker when you run more than one branch.

Open dashboard