Frequently asked questions

Everything owners and Digital Transformation Consultants ask before starting with OrdivaQR.

What is OrdivaQR?

OrdivaQR is a QR menu and online ordering SaaS. Each QR code is bound to a spot (table, room, sunbed, apartment or seat) so orders arrive with the exact location. Guests do not install an app.

Which businesses can use OrdivaQR?

Restaurants and cafes, hotels (room service and restaurant), residential complexes, pool and beach cafes, and trains or buses with wagon/seat codes.

Is there a free trial?

Yes. Every business gets a 30-day free trial with no credit card. After the trial, choose Starter, Pro or Enterprise to keep menus live.

Can I freeze my subscription for seasonal venues?

Yes. Owners can freeze an active subscription for seasonal closures. Menus go offline while frozen; data is retained.

How do Digital Transformation Consultants earn money?

Consultants self-register, onboard businesses, and earn 20% of net subscription revenue on every successful payment for as long as the business stays subscribed.

Do I need a company to become a consultant?

No. Individuals and students can register. You add payout details (IBAN or bank) and are paid monthly once you reach the payout threshold.

Who processes subscription payments?

Paddle.com is the Merchant of Record for OrdivaQR subscriptions. Paddle handles tax, invoicing and payment support.

Can menus be translated automatically?

Yes. OrdivaQR can auto-translate menus with AI and open them in the guest’s device language. Owners can override translations.

Do customers pay online through OrdivaQR?

Not in the current version. Guests place orders via QR; they pay at the venue. Online guest payments are planned for a later phase.

Can a guest move their order to another table?

Yes. Until an order is delivered, guests can change tables themselves: scanning the new table's QR shows a prompt to move the active order over, with a live status badge. Owners can also move any order — including pickup or delivery orders — to a different table from the Orders board (Move on the order card).

How many spots do I get?

Starter includes 100 spots; Pro 500; Enterprise 5,000. Branches are unlimited on every plan — spot limits apply across all branches. One subscription covers the whole business.

What is the 3D waiter?

An optional talking assistant a venue can enable on its menu. Guests can ask about dishes and order by voice, with written captions and a close button always available — the plain menu is never affected. See the 3D waiter guide under Help.