Terms of Service

Service

OrdivaQR provides QR menu display and order-taking software as a subscription. Customers pay the venue directly; OrdivaQR does not process customer payments for food orders in the current version.

Merchant of Record

Our order process for OrdivaQR subscriptions is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all subscription orders. Paddle provides customer service inquiries related to payment and handles returns/refunds for subscription charges in accordance with their policies.

Subscriptions & trial

Every business gets a 30-day free trial without a credit card. After the trial, an active subscription (Starter, Pro or Enterprise) is required to keep menus live. Subscriptions can be frozen for seasonal closures and canceled at any time, effective at the end of the paid period. Local taxes (VAT/GST) on subscriptions are calculated and remitted by Paddle.

Digital Transformation Consultant program

Individuals (including students) may self-register as Digital Transformation Consultants (resellers) without forming a company. Consultants earn a 20% recurring commission on net subscription revenue from businesses they refer or onboard. Commissions accrue on each successful payment and are paid out monthly once the payout threshold is met (default USD 100).

Content

Businesses are responsible for the accuracy of menus, prices and allergen information, and for honoring orders received through the platform.

Liability

The service is provided “as is”. Our aggregate liability is limited to the subscription fees paid in the last 12 months.