Guest ordering

Guests never install an app. They scan a spot QR or open the venue link and order in their browser.

  1. 1Scan a spot QR

    The code opens /q/{code}. The menu loads for that venue and the order is tagged with the spot label (Table 12, Room 214…).

    Guest phone
    Scan QR
    Browse menu
    Place order
    OK
    1Scan spot code2Menu in guest language3Submit to kitchen
  2. 2Or open the venue menu

    Share /m/{venue-slug} for pickup or delivery when enabled in Branches. Spot-bound dine-in still uses /q/ codes.

  3. 3Place the order

    Guests browse in their device language, add items and submit. Payment for food is at the venue today — OrdivaQR does not process guest card payments yet. Staff see the order instantly on the Orders board.

  4. 4Changed tables? Take your order with you

    Scanned the wrong table or moved seats? Open the new table's QR: if this device has an active order at the venue, the menu shows a prompt — tap Move to this table and the kitchen sees the new table instantly. The same banner also shows live status (received, confirmed, preparing, ready) until the order is delivered.