实时订单板

入职后,工作人员通过仪表板上的订单板运行服务 - 每张票都会显示确切的地点,以便您知道在哪里提供服务。

  1. 1Open the Orders board

    Sign in and go to the dashboard home (Orders). Each card shows the spot label, order type, line items, notes, total and time. New tickets land here when a guest scans a spot QR and places an order.

    订单板
    活动新准备准备
    表12
    烤鲈鱼×1
    新的
    接受
    214室
    俱乐部三明治×2
    准备
    标记就绪
    1过滤有效工单2每张卡上有现货 + 物品3一键进入高级状态
  2. 2Advance the status

    Move every order forward one step: Accept → Start preparing → Mark ready → Mark delivered. Use filters (Active, New, Preparing, Ready, Delivered, All) to focus the kitchen or floor. Accepted tickets stay inside Active until delivered or canceled.

  3. 3将订单移动到另一个表

    客人有时会换桌子。在订单卡上,使用“移动”,选择区域和新桌子,然后确认 - 票证立即重新归档到新位置下。客人还可以移动自己的订单:当他们扫描另一张桌子的二维码时,菜单会显示他们的有效订单。移动工作直到订单交付或取消为止,您还可以将桌子分配给提货或交付订单。

  4. 4Cancel when needed

    Cancel is available until an order is delivered. Confirm before canceling. Guests pay at the venue today — OrdivaQR does not charge guest cards — so settle any payment offline if needed.

  5. 5Stay live

    Keep the Orders tab open. New orders play a short chime and refresh via realtime (with a 15-second backup poll). Use Refresh if the network blips. Switch venues from the dashboard venue picker when you run more than one branch.