常见问题

在开始使用 OrdivaQR 之前,所有者和数字化转型顾问会询问所有问题。

What is OrdivaQR?

OrdivaQR is a QR menu and online ordering SaaS. Each QR code is bound to a spot (table, room, sunbed, apartment or seat) so orders arrive with the exact location. Guests do not install an app.

Which businesses can use OrdivaQR?

Restaurants and cafes, hotels (room service and restaurant), residential complexes, pool and beach cafes, and trains or buses with wagon/seat codes.

Is there a free trial?

Yes. Every business gets a 30-day free trial with no credit card. After the trial, choose Starter, Pro or Enterprise to keep menus live.

Can I freeze my subscription for seasonal venues?

Yes. Owners can freeze an active subscription for seasonal closures. Menus go offline while frozen; data is retained.

How do Digital Transformation Consultants earn money?

Consultants self-register, onboard businesses, and earn 20% of net subscription revenue on every successful payment for as long as the business stays subscribed.

Do I need a company to become a consultant?

No. Individuals and students can register. You add payout details (IBAN or bank) and are paid monthly once you reach the payout threshold.

Who processes subscription payments?

Paddle.com is the Merchant of Record for OrdivaQR subscriptions. Paddle handles tax, invoicing and payment support.

Can menus be translated automatically?

Yes. OrdivaQR can auto-translate menus with AI and open them in the guest’s device language. Owners can override translations.

Do customers pay online through OrdivaQR?

Not in the current version. Guests place orders via QR; they pay at the venue. Online guest payments are planned for a later phase.

客人可以将订单转移到另一张桌子吗?

是的。在订单送达之前,客人可以自行更换餐桌:扫描新餐桌的二维码会显示将活动订单移至一边的提示,并带有实时状态徽章。业主还可以将任何订单(包括取货或送货订单)移动到订单板的不同表格(在订单卡上移动)。

How many spots do I get?

Starter includes 100 spots; Pro 500; Enterprise 5,000. Branches are unlimited on every plan — spot limits apply across all branches. One subscription covers the whole business.

什么是 3D 服务员?

商家可以在菜单中启用的可选语音助手。客人可以询问菜品并通过语音点餐,文字字幕和关闭按钮始终可用——普通菜单体验不受任何影响。详情请见帮助中的 3D 服务员指南。