Доска активных заказов
После регистрации сотрудники запускают обслуживание с доски заказов на информационной панели — в каждом билете указано точное место, чтобы вы знали, где обслуживать.
1Open the Orders board
Sign in and go to the dashboard home (Orders). Each card shows the spot label, order type, line items, notes, total and time. New tickets land here when a guest scans a spot QR and places an order.
Доска заказовАктивныйНовыйГотовитсяГотовновыйТаблица 12Сибас на гриле ×1ПриниматьподготовкаКомната 214Клубный сэндвич ×2Отметить готовность1Фильтровать активные заявки2Место + предметы на каждой карте3Расширенный статус одним нажатием 2Advance the status
Move every order forward one step: Accept → Start preparing → Mark ready → Mark delivered. Use filters (Active, New, Preparing, Ready, Delivered, All) to focus the kitchen or floor. Accepted tickets stay inside Active until delivered or canceled.
3Move an order to another table
Guests sometimes change tables. On the order card, use Move, pick the zone and the new table, and confirm — the ticket re-files under the new spot instantly. Guests can also move their own order: when they scan another table's QR, the menu offers to bring their active order over. Moving works until the order is delivered or canceled, and you can also assign a table to a pickup or delivery order.
4Cancel when needed
Cancel is available until an order is delivered. Confirm before canceling. Guests pay at the venue today — OrdivaQR does not charge guest cards — so settle any payment offline if needed.
5Stay live
Keep the Orders tab open. New orders play a short chime and refresh via realtime (with a 15-second backup poll). Use Refresh if the network blips. Switch venues from the dashboard venue picker when you run more than one branch.